Ecommerce Solution Designer: Shape the future of ecommerce integrations
🎯 OTE: £56,700 - £77,962
➡️ Base Salary: £42,000 - £57,750
✨ Outstanding benefits
🌍 Remote | UK preferred (GMT ±3 hours)
Threesixfive is working with a fast-growing, fully remote SaaS company on a mission to make e-commerce operations seamless for some of the world’s most exciting brands.
They’re now looking for a Solution Designerto join their delivery team and take ownership of complex integration projects for fast-growing e-commerce businesses.
This role combines elements of Project Management, Business Analysis, and Account Management – perfect for someone who enjoys being both the technical translator and the trusted partner for clients.
What you’ll do
Own client relationships during projects lasting from 8 weeks to 8 months, acting as their first point of contact.
Run customer-facing workshops to understand their needs and extract technical and business requirements.
Design solutions that bridge complex system problems for fast-growing e-commerce retailers.
Write high-quality, detailed specifications for client projects, including process flows and system diagrams that make technical information easy to understand.
Translate technical requirements for non-technical stakeholders and business requirements for developers.
Work with the pre-sales and development teams to estimate project costs and timelines.
Oversee go-lives and ensure smooth transitions for clients as they adopt new integrations.
Support testing processes by working closely with development teams and customers.
Conduct project retrospectives to gather learnings and contribute to the company’s continuous improvement initiatives.
Help plan and manage workloads across the Solution Design team, ensuring projects are delivered on time and to a high standard.
Build strong professional relationships with a variety of customer contacts and stakeholders.
About you
You thrive in a startup-like environment where you can wear multiple hats and drive projects forward. You’re confident managing clients, solving problems, and keeping projects on track end-to-end.
Must-haves:
✅ Or 3-5 years in retail/e-commerce operations with strong systems exposure
✅ 2-3 years as a Business Analyst, Sytem Analyst, Solution Designer, or Project Manager in a technical setting
✅ Demonstrated experience owning client relationships and managing complex projects
✅ Excellent communication and problem-solving skills
✅ Based in the UK or within GMT ±3 hours
Big plus:
⭐ Hands-on experience with Shopify or Netsuite
⭐ Previous startup or agency experience
⭐ Interest in AI and process automation
Benefits
27 days annual leave (+ your birthday off)
7.5% employer / 4% employee pension contributions
Private health insurance (for you and your family)
Discretionary annual bonus (~15% of base salary last year)
Enhanced parental leave & £5k parental support allowance
Career break opportunities
£2,000 annual training budget
£500 wellness allowance
Company-funded in-person team events (2–3 times per year)
MacBook Pro & remote work setup allowance
If you’re interested, please contact kris@threesixfive.es